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Https://dblp.org/rec/journals/eswa/KimJPPKK07
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https://dblp.org/rec/journals/eswa/KimJPPKK07
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https://dblp.org/rdf/schema#documentPage https://doi.org/10.1016/J.ESWA.2006.01.022 +
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https://dblp.org/rdf/schema#title The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea.
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rdfs:label Kwang-Jae Kim et al.: The impact of network service performance on customer satisfaction and loyalty: High-speed internet service case in Korea. (2007)
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