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|
Production support covers the practices an … Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and database administrators.tem engineers and database administrators.
|
| http://dbpedia.org/ontology/wikiPageExternalLink
|
http://www.sei.cmu.edu/library/assets/sw-maint1.pdf +
, https://www.scribd.com/doc/49585036/35/Production-Support-process-Production-Support-process +
, http://users.jyu.fi/~koskinen/smcosts.htm +
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|
18356461
|
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|
7069
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| http://dbpedia.org/ontology/wikiPageRevisionID
|
973160300
|
| http://dbpedia.org/ontology/wikiPageWikiLink
|
http://dbpedia.org/resource/User_%28computing%29 +
, http://dbpedia.org/resource/Service-level_agreement +
, http://dbpedia.org/resource/Database_administrator +
, http://dbpedia.org/resource/Software_developer +
, http://dbpedia.org/resource/System_engineer +
, http://dbpedia.org/resource/Software +
, http://dbpedia.org/resource/Production_environment +
, http://dbpedia.org/resource/Incident_management_%28ITSM%29 +
, http://dbpedia.org/resource/Test_environment +
, http://dbpedia.org/resource/End-user +
, http://dbpedia.org/resource/ITIL +
, http://dbpedia.org/resource/Information_technology +
, http://dbpedia.org/resource/Batch_processing +
, http://dbpedia.org/resource/Category:Information_technology_management +
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http://dbpedia.org/resource/Template:Manual +
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|
| http://purl.org/dc/terms/subject
|
http://dbpedia.org/resource/Category:Information_technology_management +
|
| http://purl.org/linguistics/gold/hypernym
|
http://dbpedia.org/resource/Practices +
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|
http://en.wikipedia.org/wiki/Production_support?oldid=973160300&ns=0 +
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http://en.wikipedia.org/wiki/Production_support +
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|
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http://dbpedia.org/ontology/Company +
|
| rdfs:comment |
Production support covers the practices an … Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and database administrators.tem engineers and database administrators.
|
| rdfs:label |
Production support
|
